Tablo fails to play live tv or recordings. Goes to black screen like it's going to play and then just back to app without playing. Was fine on 13, now on 14, doesn't work. Tablo is version 0.8 build 800.
MODEL: 3941X2 - ROKU EXPRESS 4K+
S.N.: XO2200N5UKG6
DEVICE: SOHAK445UKG6
SOFTWARE VER: 14.0.4
BUILD: 12221 - E4
GC VER: 12.4.17
TIMESTAMP: 2024-10-16T23:53:23Z
ISSUE ID: G6-417-593
ISSUE: LOCAL CHANNELS AND RECORDING OF LOCAL CHANNELS WILL NOT PLAY. INTERNET THINGS PLAY. EXAMPLE, ION THROUGH TABLO GEN 4 WILL PLAY. BUT FOX ON LOCAL 2.1 WILL NOT PLAY.
Exactly the same issue. Downloadable content plays back from Tablo to Roku but live streaming and recorded does not
Model # 3941X2 (from box)
Model: 3941RW2-ROKU EXPRESS 4K + (from system info)
Serial # X02200NGW3FC
DEVICE ID: SOHCK41GW3FC
SOFTWARE VER: 14.0.4
BUILD: 12221-E4
GC version 12.4.17
Time Stamp: 2024-10-17T12:31:22Z
Tracker I.D. ID FC-418-351
ISSUE: LOCAL CHANNELS AND RECORDING OF LOCAL CHANNELS WILL NOT PLAY. INTERNET THINGS PLAY. EXAMPLE, ION THROUGH TABLO GEN 4 WILL PLAY.
Hi Community users!
We genuinely appreciate those who have already provided us with the necessary details needed for the investigation. Rest assured that we have already forwarded that information to our relevant team for review.
Rest assured that we'll keep you posted once updates are available regarding this case. In the meantime, we appreciate your patience and kind understanding as we work on this.
Furthermore, to those who are experiencing the same issue of being unable to access both Recordings and Live TV content within the Tablo TV app, kindly provide us the requested details posted above.
Note: We'll mark this post as a solution for everyone's visibility.
Best regards,
Carly
Model 3811X Roku Streaming Stick
SN YH00g0977603
Software Version14.0
My second Roku updated to ver 14.0.4 so I can no longer watch live TV on Tablo Gen 4. It has has been 2 weeks now that my first Roku stopped working! The wife is made as **bleep** now that the second Roku went down! She said fix it! I will be going out and getting a Google streaming box.