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thost19
Streaming Star

Re: NFL App Doesn't work with Roku

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I'm not so sure that it's just the Roku. Last night the NFL app crashed on my 4k Express and also I had no audio only in the NFL app on my Xbox series X. Then we switched to my Firestick Max and watched almost the entire Championship game but it crashed near the end of the game. Seems like an NFL app issue to me. I have excellent internet speeds and all of my other apps work perfectly.

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ambrs57
Newbie

Re: [Under investigation] NFL App Crashing

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Crashes on playback of full game. Works OK on condensed game.

Model 4801RW - ROKU Ultra

DID:S0DD338XLJJ6

Software version: 14.1

Tracker ID: J¨-038-516

NFL App: Version 5.0 build 76

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RokuMaryEF
Community Moderator
Community Moderator

Re: [Solved] NFL App Crashing

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Hey everyone!

Quick update on the NFL crashing issue.

As of 1/28, we believe the problem has been fixed with a channel update.

This post will be marked as solved and closed. 

If you're still having issues, please don’t hesitate to reach out and create a new thread. We’re here to help!

Happy streaming, and thanks for your patience! 💜

The Roku Community Team

Mary E.
Roku Community Moderator
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