Solving playback issues

[Traveling2022]

Not enough memory

[RokuTakashi · Accepted solution]

Hi, @Traveling2022 

Thanks for posting, and welcome to the Roku Community.

We noticed in your post that you've received an error message related to not enough memory on your Roku device, and we're here to help. Let's perform a troubleshooting step to resolve this issue. Kindly follow the steps below.

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

Once this has been performed, your Roku device will reboot. After that, you can now access the apps and see if it resolves the issue.

Keep us posted on how it goes.

Best wishes,
Kash

[makaiguy]

@Traveling2022-

This typically means that your Roku's memory cache has gotten corrupted, which can prevent the Roku from removing one or more seldom used channels to make room for loading or reloading the channel you've selected.   

The easiest way to clear the cache is to restart the Roku using the procedure given by @RokuTakashi.  As an alternate, you can pull the power plug for 30 seconds or so then plug the set back in.

[AlyBoo]

Beautiful - Thank you!!!!!