Solving playback issues

[TheGoldenLife]

Having a terrible time. Been in contact with Netflix who are extremely rude and not helpful at all. I used to like Netflix, but I’m paying for something I can’t use. I’m tired of having to unplug my tv, restart etc contact support to no avail. It happens on all 3 of my Roku TV’s. 

Guess the only solution is to unsubscribe from Netflix. NO SUPPORT AVAILABLE. 

[RokuTakashi]

Hi, @TheGoldenLife 

Thanks for posting here in the Roku Community.

We understand the issue you have encountered with Netflix, and we'd like to collect more details for us to review your case further. Can you please provide the details below:

• What specific issue are you having with Netflix?
• When did you first experience the issue?
• What troubleshooting steps were advised by Netflix support?

In the meantime, we recommend visiting this support article to be guided with instructions on How to resolve a channel playback issue | Official Roku Support.

We hope for your response in this matter.

Best wishes,
Kash