KayB1
Reel Rookie
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08-30-2024
06:20 AM
How to contact Roku Support?
I WOULD LIKE TO KNOW WHY 2 DAYS AGO THE SOUND DISAPPEARED ON MY ROKU. COULD IT BE LIGHTENING? TODAY IT RETURNED. IF IT IS A ROKU PROBLEM WHY WOULD I NOT RECEIVE NOTICE. I SPENT SEVERAL HOURS ON THE WEB SUPPORT (WHICH SUCKS) TO FIND AN ANSWER.
1 REPLY 1
atc98092
Community Streaming Expert
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08-30-2024
06:32 AM
Re: How to contact Roku Support?
@KayB1 wrote:IF IT IS A ROKU PROBLEM WHY WOULD I NOT RECEIVE NOTICE.
Because it wasn't a Roku issue. Weather storms certainly could have been an issue. But nothing has occurred with the Roku OS that has altered their sound output. Whatever your issue was, it wasn't something under the control of the Roku itself.
Dan
Roku Community Streaming Expert
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Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee, just another user.