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KayB1
Reel Rookie

How to contact Roku Support?

I WOULD LIKE TO KNOW WHY 2 DAYS AGO THE SOUND DISAPPEARED ON MY ROKU.  COULD IT BE LIGHTENING? TODAY IT RETURNED.  IF IT IS A ROKU PROBLEM WHY WOULD I NOT RECEIVE NOTICE.  I SPENT SEVERAL HOURS ON THE WEB SUPPORT (WHICH SUCKS) TO FIND AN ANSWER.

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atc98092
Community Streaming Expert

Re: How to contact Roku Support?


@KayB1 wrote:

  IF IT IS A ROKU PROBLEM WHY WOULD I NOT RECEIVE NOTICE. 


Because it wasn't a Roku issue. Weather storms certainly could have been an issue. But nothing has occurred with the Roku OS that has altered their sound output. Whatever your issue was, it wasn't something under the control of the Roku itself. 

Dan

Roku Community Streaming Expert

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