Solving playback issues

[Itsmealso]

Not sure when it started but when I go to Fox News app it shows the screens but if I go to shows it will not play any of them. I power cycled the player multiple times. Even the live part does not work

[RokuEmmanuel-D · Accepted solution]

Hey, @Itsmealso.

Thanks for reaching out!

We understand you're having an issue when accessing the Fox News app, and we're here to help you get back to smooth streaming!

Give these steps a try, and hopefully, they’ll do the trick:

1. Remove the channel: Highlight the channel tile on your home screen, press the Star button to open the Options menu, then select Remove channel and confirm.
2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
3. Reinstall the channel: Once your Roku restarts, visit the Roku Streaming Store and add the channel back.

For more tips, visit this link here! Let us know if you need more help.

Thanks again,
The Roku Community Team