Solving playback issues

[Ello2022]

@paj3232  Have you tried doing a factory reset? Do you have fast start enabled? Here is a link

https://support.roku.com/article/360011064094

[paj3232]

I wish I could send a small video of what exactly happens when I turn on the tv from the remote or google assist. Then you would see I'm not crazy or making this up.

[Ello2022]

@paj3232  Remember Roku did not make your TV. LG did. Was this bouncing Roku logo always there? I posted a link to help you enable fast start up

[paj3232]

I have not tried a factory reset, trying to avoid that. This has happened since day one. If someone can tell me how to enable fast start I prefer to try that first, thanks.

[paj3232]

I will check out the link, thanks.

[Ello2022]

@paj3232  I gave you a link on how to enable fast start. Nothing wrong with doing a factory reset. But maybe there is something specific to your Roku TV since it’s an LG. Have you ever reached out to them? How long have you owned this TV?

[paj3232]

Never reached out to LG, just went to the link to enable fast start and guess what? When I follow the directions, go to Home, then settings, then System all is fine BUT there is supposed to be a Power option under system, there is no Power option to click on under System. What is the deal? I feel like it will never be resolved. I will probably try factory reset but I don't think I believe it will fix the problem.

[Ello2022]

@paj3232  Why wouldn’t you reach out to LG? It almost sounds to me like your TV is set up in store demo mode. Not home user. Do a factory reset and when you set it select home user

Did you full look under every setting? Sure you aren’t missing it?

[paj3232]

It is in home mode, not store mode, going to do a factory reset.

[paj3232]

I now also wonder why there is no Power selection listed under System in the Settings...