Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
I've had it a year and a half. It's my 1st smart tv and I thought that bouncing logo was just part of the startup until I recently got a TCL roku tv and it does not happen on that tv. I doubt LG can explain why the roku remote does not respond/has delayed response most of the time on startup or how to get rid of the bouncing roku logo every time I turn the tv on.
@paj3232 well if I spent money on some thing and it wasn’t working properly and it was under warranty the first thing I would do is go after the company. But it’s been a year and a half so you’re no longer in warranty
@paj3232 The 2 are related are probably related. But Roku TVs come with a simple IR remote. Be sure the remote has a clean line of sight. Other Roku remotes are WiFi direct. Which means the remote does not have to be pointed at the TV in order to work.
This tv came with the remote that has a microphone unlike my newer TCL which has the simple remote. This remote works fine to power on and works fine once the tv is up and running EXCEPT when the tv is first turned on so it is not dirty, it is crazy.
@paj3232 I never said anything about dirty. But if your TV is booting up your remote most likely would be unresponsive until your Roku TV fully boots up. Just like certain things on a computer on unresponsive such as a mouse until Windows fully boots up. I just find it odd that you’re finally trying to do something after owning your TV for over a year. I would’ve reached out to LG within the first couple of days of owning it. Just saying
I really appreciate everyone trying to help here 🙂 I have gleaned from this convo that the problem is that my tv and roku are doing a full restart every time I turn on the tv. That is at least a good place to start and I will call LG to try and figure out why this happens. Thank you.
