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The channel won't load, the little arrow just goes round and round, if it finally does load sometime during the program it shuts off. When and if it reloads it starts from the beginning again. This happens mostly on Paramont
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Hi, @rainey1
Thanks for posting, and welcome to the Roku Community.
We understand the issue you have encountered with a content on Paramount Plus, and we're here to assist. For this matter, we would recommend performing the troubleshooting steps below to resolve the issue.
- Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
- Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
- Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
- You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
Kash
Roku Community Moderator
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Hi, @rainey1
Thanks for posting, and welcome to the Roku Community.
We understand the issue you have encountered with a content on Paramount Plus, and we're here to assist. For this matter, we would recommend performing the troubleshooting steps below to resolve the issue.
- Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
- Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
- Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
- You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
Kash
Roku Community Moderator