Solving playback issues

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Blurry picture Roku Ultra 4800X running software version 10.5.0 build 4800-C2

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how do I fix the blurry picture on my tv

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RokuEuniceL
Retired Moderator

Re: Blurry picture Roku Ultra 4800X running software version 10.5.0 build 4800-C2

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Hi @dlmartinfls713,

Greetings from the Roku Community!

We're glad to assist you with your inquiry. Please try to restart your network router to refresh the connection. A high-speed Internet connection will help ensure the highest quality video. You can also restart your system and update the software on your Roku device to see if it fixes the issue.

Let us know how it goes, and we'll be glad to further assist you.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator

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RokuEuniceL
Retired Moderator

Re: Blurry picture Roku Ultra 4800X running software version 10.5.0 build 4800-C2

Jump to solution

Hi @dlmartinfls713,

Greetings from the Roku Community!

We're glad to assist you with your inquiry. Please try to restart your network router to refresh the connection. A high-speed Internet connection will help ensure the highest quality video. You can also restart your system and update the software on your Roku device to see if it fixes the issue.

Let us know how it goes, and we'll be glad to further assist you.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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