Hi @Jlopeznyc12,
Thanks for posting in the Roku Community!
We would be more than happy to look further into this issue, but we will need more details. Could you elaborate more about the issue that you're running into? What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV) What are the troubleshooting steps that you have taken so far?
With detailed information, we will be able to assist you further.
Thanks,
John
John
Roku Community Moderator
