Yesterday and today early morning the Roku 4K + Stick was playing YouTube and Live TV (Live Spa Roku Channels) fine, close to noon 12:00 PM (EST) noticed the live TV got very choppy, like a very bad internet speed, rebooted the Router and after cannot watch any channel or stream any app from Roku. It load fine, I can tell to play live TV from Roku Channels and it will load the channels line up but when selected the channel and loads or play the selected channel, the screen goes black.. If I select YouTube or any other app, to play no image, it also goes Black.
Already rebooted Roku (unplug power and back on) and make sure all cables (power and HDMI) are connected properly and all are in good conditions
Now what ?
It is NOT the TV - Need help plea
Welcome to the Roku Community, @Ralph11!
We appreciate you informing us about the issue with your Roku device's playback and for bringing this matter to our attention.
Kindly follow the steps below to help us resolve this issue. Please follow the steps precisely.
If you consistently experience poor video quality or rebuffering on multiple streaming channels, it may be due to a slow network caused by a weak wireless signal, router issues, or internet service quality. Review the tips for improving the wireless connection to your Roku device.
Let us know how it goes.
Thanks,
Jharra
Welcome to the Roku Community, @Ralph11!
We appreciate you informing us about the issue with your Roku device's playback and for bringing this matter to our attention.
Kindly follow the steps below to help us resolve this issue. Please follow the steps precisely.
If you consistently experience poor video quality or rebuffering on multiple streaming channels, it may be due to a slow network caused by a weak wireless signal, router issues, or internet service quality. Review the tips for improving the wireless connection to your Roku device.
Let us know how it goes.
Thanks,
Jharra