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JohnG56
Newbie

Express 4k stuttering/freezing

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I get momentary freezing or stuttering of  video about every 5 minutes on some channels/apps 

Netflix, Max are fine, but this happens consistently with YouTube TV, Fox Nation, and others

I've powered the device off and on to reset and this does not help

Any suggestions?

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Express 4k stuttering/freezing

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Welcome to the Roku Community, @JohnG56!

We appreciate you for letting us know about your Roku Express 4K constantly stuttering.

If you are consistently experiencing poor video quality or rebuffering across multiple streaming channels, it may be due to a slow network caused by a poor wireless signal, issues with your router, or the quality of your internet service. Review the tips for improving the wireless connection to your Roku device.

Let us know how it goes.

Best regards,
Jharra

Jharra Q.
Roku Community Moderator

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Express 4k stuttering/freezing

Jump to solution

Welcome to the Roku Community, @JohnG56!

We appreciate you for letting us know about your Roku Express 4K constantly stuttering.

If you are consistently experiencing poor video quality or rebuffering across multiple streaming channels, it may be due to a slow network caused by a poor wireless signal, issues with your router, or the quality of your internet service. Review the tips for improving the wireless connection to your Roku device.

Let us know how it goes.

Best regards,
Jharra

Jharra Q.
Roku Community Moderator
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