Solving playback issues

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BMET
Newbie

Apps closing out shortly after opening

It would appear that with tne numerous glitches with Roku (voice sync, apps restarting, dongle over heating, losing network, ad nauseum) I spend a huge amount of time restarting everything. I think I might just turn off/reset the roku and leave it off. I like the interface but just too time consuming

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Apps closing out shortly after opening

Hi, @BMET

Welcome, and thanks for stopping by here in the Roku Community!

We understand you're having trouble streaming the apps on your Roku. We'll ensure to assist you so you can continue watching what you love. 

Firstly, when did you first notice this issue? In addition, we just wanted to clarify: Did you encounter this on all channels on your Roku or only on a specific channel? Also, have you received any software updates recently? If so, kindly provide us with the latest software version of your Roku.  

In the meantime, check out this support article: How to resolve a channel playback issue.

Please get back to us and give us more insight into your problem so we can assist you better.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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