I'm going through the same thing since yesterday and it's frustrating because we have to pay on the 17th or 18th but if I can't use my phone to watch what's going on in my building and in my parking lot I'm not paying nothing till they get this fixed I'm on Social Security and this is not fair to no one
I am continuing to receive the same error when trying to log into my smart home app. Have been unsuccessful for almost 24 hours. Uninstalled app and restarted phone. Please help
I am also still receiving the error when trying to sign in to smart home app. Saw a thread where it said it was resolved. Please help.
I am still having the same issue as well. Still can't log in.
So am I … how do you reach a real human without paying some third party that’s not Roku for help?
DOESNT HAVE A 800# ?????????
DOESNT HAVE A 800# ?????????
I created a profile and now can’t change the picture…
if you guys have been hacked, will you just say that how in the world am I a newbie just creating my profile and it has a skeleton picture in it I cannot change the profile picture who is controlling my account? I have a iPhone but I am unable to download the app to the phone because my storage is full. I should not have to have a iPhone to use my camera. Why is it just the android issue. Should I feel bad for having my camera download it on an android tablet, although on my iPhone user, I have change my password over and over and over. Someone has been messing with my car. I would love to be able to view my live stream.
I think I figured out how to fix it. I first changed my password, and that didn't help. So I uninstalled the app and re-installed it, and it started working.
I have been trying to log in to my Roku Smart Home app on my Samsung S23 to check my cameras (we use them as a baby monitor to check on our little one while she's in her crib) and cannot login for the life of me! I have reset my password tried the new one and nothing it keeps saying "email does not match password" or something like that when I know for a fact it's the right password! Everyone in my house is logged out as well and can't get back in. What should I do?
Any updates? Because this is ridiculous. I have been kicked out for over 24 hours now.