Smart home app

[kpatten13]

I do not see firmware update in the smart home app. Whether i go to account or each individual camera. Any help?

[RokuMaryEF · Accepted solution]

Hi @kpatten13,

Thanks for reaching out about firmware updates for your Roku Smart Home devices.

Firmware updates for your cameras will be rolled out automatically on your Roku Smart Home app. Please ensure you have the latest version of the app installed.

If you're still having trouble with firmware updates after updating the app, check the following:

• Internet Connection: Ensure your device has a stable internet connection.
• Device Power: Verify that your device is powered on.
• App Updates: Make sure you have the latest version of the Roku Smart Home app installed. You can manually check for updates for individual devices or all at once through the app.

For more detailed troubleshooting steps, refer to these helpful articles:

• How to fix Roku Smart Home device software update issues: https://support.roku.com/article/7875568280855
• How to update the software on your Roku Smart Home device: https://community.roku.com/t5/Smart-home-app/bd-p/smart-home-app

We're here to assist you!

The Roku Community Team