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Sunflwr99
Newbie

Roku camera not working all of a sudden

My Roku camera is sending a plethora of notifications in place of the regular camera notifications. They all say “You’ve been signed out of the Roku Smart Home app. Please sign in again.”
I did not see that I was signed out whatsoever, but I changed my password, signed out of all devices and signed back in. The problem is still there. How do I fix this?

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1 REPLY 1
RokuRiamie-D
Community Moderator
Community Moderator

Re: Roku camera not working all of a sudden

Hi @Sunflwr99,

Thanks for your first post in the Roku Community!

We understand that you received notifications from your Roku Smart Home app. Don't worry, we are more than happy to assist you with this issue.

For security reasons, please ensure that no one can access the credentials of your Roku account except you. In the meantime, we suggest uninstalling and then reinstalling your Roku Smart Home app. This will help your Roku Smart Home app refresh the system.

Please keep us posted.

Regards,
Riamie

Riamie D.
Roku Community Moderator
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