I'm having similar issues. Except both option are greyed out. The device is the floodlight with camera. Have screenshots.
Greetings from the Roku Community!
We will be more than happy to further assist you with this issue you're experiencing. Please try to uninstall the Roku smart home app and re-install it again.
Let us know how it works.
All the best,
I found out you have to pay for the monthly subscription to get those events !! It’s like $8 a month for 3 or more cameras!