Smart home app

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Mnw1982
Newbie

Error - "The app isn't compatible with your device"

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Mine is saying the same thing. It worked just fine night before last and now nothing. It won't even let me sign in. So I'm paying for a subscription right now I can't even use. This is my only camera system. I need this fixed spent too much money on this **bleep** for you all to update it and kick everything recorded. I cant even access anything. I'm not going to sit and watch my live feed on down time.!!! I am play protected my phone is up to date. Thank you!!!!

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RokuJohnB
Community Moderator
Community Moderator

Re: Error - "The app isn't compatible with your device"

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Greetings from the Roku Community, @Mnw1982!

We understand you are having a problem with the Roku Smart Home app since it won't let you sign in. We're happy to assist you further. Please check out this support article on how to fix the error "The app isn't compatible with your device" in the Roku Smart Home mobile app.

If the problem still persists, keep us posted.

Best regards,
John
John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Error - "The app isn't compatible with your device"

Jump to solution

Greetings from the Roku Community, @Mnw1982!

We understand you are having a problem with the Roku Smart Home app since it won't let you sign in. We're happy to assist you further. Please check out this support article on how to fix the error "The app isn't compatible with your device" in the Roku Smart Home mobile app.

If the problem still persists, keep us posted.

Best regards,
John
John
Roku Community Moderator
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