Mine is saying the same thing. It worked just fine night before last and now nothing. It won't even let me sign in. So I'm paying for a subscription right now I can't even use. This is my only camera system. I need this fixed spent too much money on this **bleep** for you all to update it and kick everything recorded. I cant even access anything. I'm not going to sit and watch my live feed on down time.!!! I am play protected my phone is up to date. Thank you!!!!