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jalvidrez
Reel Rookie

Can’t download Roku Smart Home App in Mexico

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I bought the Roku wire free video doorbell and chime in US and we live in Mexico. We are trying to download the Roku Smart Home app in order to start using it, but it says that this app is not available in Mexico so I cannot use it. 
please help / any advice ?

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RokuJechealR
Community Moderator
Community Moderator

Re: Can’t download Roku Smart Home App in Mexico

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Hi @jalvidrez,

Thanks for keeping us posted!

We always aim to provide our customers with the best streaming experience and convenience when using our services. Please note that we don't have any information to share at the moment. Once again, thank you so much for your feedback, and we value your input.

You can always check out our blog for the latest news and upcoming updates.

We'll also make sure to share your feedback with our team.

All the best,

Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Can’t download Roku Smart Home App in Mexico

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Hi @jalvidrez,

Welcome to the Roku Community!

Thanks for inquiring about installing the Roku Smart Home mobile app in Mexico. Please be advised that the Roku Smart Home Mobile app is currently not available in your region.

Note: The Roku Smart Home mobile app is only available in English in the United States.

We appreciate your interest, and we hope to expand our presence soon.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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jalvidrez
Reel Rookie

Re: Can’t download Roku Smart Home App in Mexico

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Ok..but what can I do? I already have the Roku wire free video doorbell and chime in my house. Is there an alternative or something I can do?

Thanks in advance!

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RokuJechealR
Community Moderator
Community Moderator

Re: Can’t download Roku Smart Home App in Mexico

Jump to solution

Hi @jalvidrez,

Thanks for keeping us posted!

We always aim to provide our customers with the best streaming experience and convenience when using our services. Please note that we don't have any information to share at the moment. Once again, thank you so much for your feedback, and we value your input.

You can always check out our blog for the latest news and upcoming updates.

We'll also make sure to share your feedback with our team.

All the best,

Chel

Jecheal R.
Roku Community Moderator
0 Kudos
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