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ahmedlg
Reel Rookie
‎05-23-2023 06:43 PM

i can't get past step 4 -- remote is sync'd, but screen doesn't advance to step 5

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ended up turning off the tv.  restarting it with the tv power button.  re-paired the remote.  then pushed the button on the hdmi stick, and it advanced to the roku logo dancing on the screen.

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ahmedlg
Reel Rookie
‎05-23-2023 08:50 PM

Re: i can't get past step 4 -- remote is sync'd, but screen doesn't advance to step 5

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so i thought that fixed it, but then it went right back to step 4.

i realized that when they were saying press the button on the remote, that the button on the hdmi plug was actually what needed to be pressed.

i pressed it, and it automatically sync'd the remote and i got through the set up in less than 5 minutes after that.

so, try doing what they say but pressing the reset button on the hdmi plug where it says depress the pairing button.

;o)

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ahmedlg
Reel Rookie
‎05-23-2023 08:50 PM

Re: i can't get past step 4 -- remote is sync'd, but screen doesn't advance to step 5

Jump to solution

so i thought that fixed it, but then it went right back to step 4.

i realized that when they were saying press the button on the remote, that the button on the hdmi plug was actually what needed to be pressed.

i pressed it, and it automatically sync'd the remote and i got through the set up in less than 5 minutes after that.

so, try doing what they say but pressing the reset button on the hdmi plug where it says depress the pairing button.

;o)

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