Roku setup

[melindawbruns]

We got a new router recently and now we cant hook up our Roku stick to the new wifi network.  A few months ago the remote that came with the stick broke and we have been using the phone app up until now, but now that the phone app is on the new wifi network it wont connect with the stick anymore and I don't know how to connect the stick with the new wifi network without a remote/  We only have Roku TVs in the rest of the house and those remotes wont work with the stick and I can't use the old router bc it is broken beyond repair. 

[AvsGunnar]

@melindawbruns 

There are a few different methods to try and compiled by @makaiguy in the following thread.

https://community.roku.com/t5/Remotes/New-modem-no-remote-Can-not-connect-account-says-wrong-netwrks...

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Here is an older Youtube video https://www.youtube.com/watch?v=jyhRNolATzo explaining one of the above included methods (using a mobile hotspot and another mobile device as the remote method) .

[Strega2]

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@melindawbruns wrote:

I can't use the old router

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Yep. but as mentioned above, you don't need the old router, just the old SSID and passphrase.

It's still handy to have a remote for the long run, but that will get you running for now.