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Support is hard to contact

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Is THIS the only support for Roku?

it’s about the ads being shown in a different language than I choose.

i do believe this needs a class action LS to force these companies to comply with customer choices.  Come on someone take it up.   
btw they censored my post too

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Support is hard to contact

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Hi @Captainhooke,

Welcome to the Roku Community!

We are sorry to hear that you are having trouble reaching out to our Roku Support. Please visit our Roku Support page and choose a category of what support you need. You should be able to talk/chat/email with one of our live experts.

We hope you find this information helpful.

Regards,
Riamie

Riamie D.
Roku Community Moderator

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Support is hard to contact

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Hi @Captainhooke,

Welcome to the Roku Community!

We are sorry to hear that you are having trouble reaching out to our Roku Support. Please visit our Roku Support page and choose a category of what support you need. You should be able to talk/chat/email with one of our live experts.

We hope you find this information helpful.

Regards,
Riamie

Riamie D.
Roku Community Moderator
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makaiguy
Community Streaming Expert

Re: Support is hard to contact

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Advertisers purchase ad space and submit their ads in whatever language they choose. 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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terry657
Channel Surfer

Re: Support is hard to contact

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Your support page doesn’t have enough options, my main gripe is that as much as I like Roku products, here in the UK we don’t have the option to purchase the Roku ultra, especially now that you’re launching a new version, also no option to purchase the new remote pro 2, it feels like we’re an afterthought.

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