Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Puppylover
Newbie

Roku keeps pausing like every 2 minutes

Jump to solution

My roku pauses no matter what channel I try. Netflix, hulu, peacock. However all my other rokus in the house work fine.

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Roku keeps pausing like every 2 minutes

Jump to solution

Welcome, and thanks for posting here in the Roku Community, @Puppylover!

We see that you're experiencing a channel playback issue on your Roku, and we're here to assist you. 

Have you tried rebooting your Roku? If not, we recommend rebooting it to see if it makes any difference. 

Here's how...

  1. Press Home 
     
    on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

Also, could you please provide the latest software version of your Roku? It can be found in Settings > System > About

You can also check out this support article for more troubleshooting steps to resolve a channel playback issue.

Let us know if you need more help. We're more than willing to assist you further. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Roku keeps pausing like every 2 minutes

Jump to solution

Welcome, and thanks for posting here in the Roku Community, @Puppylover!

We see that you're experiencing a channel playback issue on your Roku, and we're here to assist you. 

Have you tried rebooting your Roku? If not, we recommend rebooting it to see if it makes any difference. 

Here's how...

  1. Press Home 
     
    on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

Also, could you please provide the latest software version of your Roku? It can be found in Settings > System > About

You can also check out this support article for more troubleshooting steps to resolve a channel playback issue.

Let us know if you need more help. We're more than willing to assist you further. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.