Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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renojim
Community Streaming Expert

Re: Stuck on initial software update

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@Leah4, if you're using the TV's USB port to power it, try using a USB power adapter/charger from a phone/tablet that can supply at least 1 Amp (1000mA).

Roku Community Streaming Expert

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Stuck on initial software update

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Hey, @Leah4.

Thanks for reporting this!

Have you also tried connecting the Roku device to a different TV and finished the setup process from there? Visit this link for more tips!

Let us know if you need more help!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
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