Roku setup

[User60605]

What really happens when you link your new Roku device to the same Roku account where your existing Roku device is linked? Like what’s the difference? 

[Strega · Accepted solution]

Here’s a page that discusses the options.

https://support.roku.com/article/360000321787

I believe many of the “I’m being charged but can’t find a subscription” posts arise from people using multiple accounts over years and forgetting about some of them.

[RokuArjiemar]

Hi! @User60605,

A warm welcome from the Roku Community!

Thanks for the post regarding when you link your new Roku device to the same Roku account where your existing Roku device is linked.

When you activate a Roku streaming player or Roku TV, you have the choice to add, or link it to your existing Roku account, or you can create a new account. When you activate more than one Roku device, each device can be linked to a different Roku account, or all devices can be linked to a single account.

• Note:
  • Each Roku device may only be linked to one Roku account at a time.
  • There is never a charge to create a Roku account.

Each Roku account stores information about the Roku streaming devices linked to it, along with the channels that are installed and purchased, as well as the preferences and account settings.
 

Linking devices to a single Roku account

When you link multiple Roku devices to a single Roku account, the channels and purchases will be the same on each device. When a channel is added or removed on one device, it is automatically added or removed on all devices linked to that account that support the channel.

• Note:
  • Channels must be activated separately on each Roku device.
  • Roku devices automatically check every 24 to 36 hours for changes and updates. If you would like to check for an update immediately, go to your Roku device and select Settings > System > System Update > Check Now.

If your Roku account is set up with a PIN to make purchases, that same PIN is required when making purchases from any Roku device linked to your account.

Please feel free to let us know if you need any additional assistance!

Best regards,

Arjiemar