@Brent838 It appears your post was moved to a new thread, so there's no previous poster to say you're the same.
If you are having problems activating a new Roku (based on the subject line, this is a guess on my part), one thing that has worked for many people is to use an alternate path to the Internet, such as a phone hotspot. Can't explain why it works, but very often it does. Once the Roku is activated, then you can move it back onto your home network and it should work fine.
Dan
Roku Community Streaming Expert
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