Roku setup

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leostar09
Newbie

Roku setup on a tv that already has another user

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How can I add my account to a tv someone gave me that already has an existing account?

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atc98092
Community Streaming Expert

Re: Roku setup on a tv that already has another user

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The only way to change the user account on a Roku is to do a factory reset and set the device up from the beginning. This will remove all installed channels (and any associated login information) and will be for all practical purposes a brand new device. As long as you can still access the menus with the remote, you can easily do a factory reset from the Settings/System menu.

Dan

Roku Community Streaming Expert

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atc98092
Community Streaming Expert

Re: Roku setup on a tv that already has another user

Jump to solution

The only way to change the user account on a Roku is to do a factory reset and set the device up from the beginning. This will remove all installed channels (and any associated login information) and will be for all practical purposes a brand new device. As long as you can still access the menus with the remote, you can easily do a factory reset from the Settings/System menu.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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