Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
truperti
Newbie

Roku loses signal every time I press a button on the remote

I am trying to set up a Roku 4K streaming stick on my projector. Every time I hit a button on the remote the Roku instantly loses signal. I can get the signal back by switching to another hdmi input on the projector remote and then switching right back. This happens both with the physical remote and with the phone remote as well

Labels (1)
0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: Roku loses signal every time I press a button on the remote

Hi @truperti,

Welcome to the Roku Community!
We will be more than happy to assist you further with this issue that you're experiencing. How are you powering your Roku device? What troubleshooting steps have you taken so far?

With detailed information, we will be able to assist you further.

Thanks,

John

John
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.