Roku setup

[Vriot]

Last night, 10/13/23, I was firing up the Roku Express and it said it could not connect. It needed an update. So I clicked it and the screen went to sign-in/create acct. I have an acct, but I put it in around 15 times, and still the same screen. QR code is the same. I hit the reset button, and still it wants a sign in. Any solutions? Thanks. P. S. It also showed a different serial number. 

[RokuERey]

Hi @Vriot,

Welcome to the Roku Community!

Thanks for reaching out. Try connecting it to your mobile hotspot and see if that helps. If the issue persists, get back here and let us know.

Regards,

Rey

[Vriot]

It is now working. Not sure what happened. Thanks!