Channels & viewing

[tokyoastrogirl]

My Netflix app isn't showing up on the Roku home screen, even though when I search for Netflix, it comes up and I then click on "open app" and then it runs. It has been crashing so I'd like to delete it and add it again but I can't delete it since it won't show up on the home screen. Anyone else having this issue? I already reset the cache and tried a few other things but no dice. Thanks in advance. 

[AvsGunnar]

@tokyoastrogirl 

This is occuring on some user devices and is reported on various threads here in the forum.

Try looking through this thread and see if removing the affected app (Netflix) through either using the Roku official mobile app or using the Channel Information screen accessed via the Roku remote helps.

https://community.roku.com/t5/Channels-viewing/Apps-not-appearing-on-my-Home-screen/m-p/1032323#M181...

[hardcoreirish82]

Several of my apps have been doing this for over a year.