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viewmen
Channel Surfer

Looking replacement WiFi adapter in the UK

I am looking to purchase a replacement WiFi adapter for a Roku Streaming stick 4K. Any idea where I can get on and also the cost.

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5 REPLIES 5
RokuKariza-D
Retired Moderator

Re: Looking replacement WiFi adapter in the UK

Hey @viewmen 

Thanks for reaching out!

Currently, we do not market Long-range Wi-Fi Receiver in the UK. We suggest checking with online retailers for the available ones.

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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viewmen
Channel Surfer

Re: Looking replacement WiFi adapter in the UK

Could clarify something. The older 4k Streaming sticks use mini USB the latest uses Micro USB is that correct. Could I use and adapter converting from mini to micro to connect the WiFi unit from an older device to the unit I have that has the missing cable ?

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RokuKariza-D
Retired Moderator

Re: Looking replacement WiFi adapter in the UK

@viewmen 

Thanks for the reply.

Could you provide us with the serial number of your Roku device? This can be found in Settings > System > About. We'll be able to further assist you from there.

We look forward to your response.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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viewmen
Channel Surfer

Re: Looking replacement WiFi adapter in the UK

Serial No. S09241AMY6P6

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RokuKariza-D
Retired Moderator

Re: Looking replacement WiFi adapter in the UK

@viewmen 

Appreciate the response.

I have passed your information and concern to our Support team. I'd recommend keeping an eye on your email since they will be reaching out to you from there.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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