Roku setup

[BMNC15]

Hello.  I just purchased a brand new LG TV and new ROKU streaming stick (4k).  The picture quality on the ROKU stick is not nearly as good as the LG channels on their interface.  I worked with LG, they believe that it is a setting issue with my ROKU device.  I would much rather use the ROKU device and interface, the LG interface is not user friendly. 

Any help is much appreciated.  

[RokuERey]

Hi @BMNC15,

Thanks for getting in touch with us here in the Roku Community!

We'd like to help. Could you tell us what option you see when navigating to display type from Settings>>Display type? if you could also share with us the differences between them we can take a closer look at it

Please keep us posted!

Thanks,

Rey

[BMNC15]

Good morning.  Thank you for your response.  Here are the display options:

Automatic (4k Dolby Vision)

4k Dolby Vision HDR TV

4k HDR TV

4k TV

1080p TV

720p TV

Probably the best picture comes under 4k HDR TV (or 4k TV).  Neither of these is quite as crisp as the native apps from LG.  The interface with LG is clumsy, my preference would be to use the Roku device (as I do on all of my other tvs).

I contacted LG, they suggested that I plug the Roku stick into one of the HDMI 2.1 ports.  Unfortunately, I would need to purchase an adapter to even try that.

Any additional advice is much appreciated.  Thank you.

[Strega2]

If “crisp” means that some in-TV sharpening has been added, on many TVs these settings (along with contrast, brightness, saturation, high frame rate etc.) can be set independently for each input.

Also some streaming services have some video quality and bandwidth options of their own.