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Jake0923
Newbie

How to get out of store mode

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How do I get out of store mode?

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RokuERey
Retired Moderator

Re: How to get out of store mode

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Hi @Jake0923,

A warm welcome here in the Roku Community!

Thank you for contacting us. We are here to help you. Roku TVs have a store/demo mode that can be chosen during the initial setup. If you wish to exit store mode, then you will need to perform a factory reset of the TV. To proceed with the reset, please follow these steps: Go to Settings > System > Advanced system settings > Factory reset.

Note: Once done, everything will start new, and when resetting up, select home use instead of store/demo.

We hope this helps!

Thanks,
Rey

 

ERey.
Roku Community Moderator

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RokuERey
Retired Moderator

Re: How to get out of store mode

Jump to solution

Hi @Jake0923,

A warm welcome here in the Roku Community!

Thank you for contacting us. We are here to help you. Roku TVs have a store/demo mode that can be chosen during the initial setup. If you wish to exit store mode, then you will need to perform a factory reset of the TV. To proceed with the reset, please follow these steps: Go to Settings > System > Advanced system settings > Factory reset.

Note: Once done, everything will start new, and when resetting up, select home use instead of store/demo.

We hope this helps!

Thanks,
Rey

 

ERey.
Roku Community Moderator
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Re: How to get out of store mode

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The following information is inaccurate.

SETTINGS>ADVANCE SYSTEM SETTINGS

Then scroll down to STORE SETTINGS and uncheck “Show store marketing messages”. 
Easy peasy bright and breezy. 
Alls good in da hood after that. 

Berry2
Newbie

Re: How to get out of store mode

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That doesn't work. It pops up store mode and immediately changes screen. It does not offer another option for the short time it says store mode.

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Strega2
Roku Guru

Re: How to get out of store mode

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Which one is "that". I see two different proposed solutions in this thread. I would lean towards trying to just turn off store mode (2nd idea) before I resorted to a factory reset.

Banned but back. Because why not?
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