Roku setup

[Pete9]

My friend gave me his Roku TV. I assumed that when I enter my pin number in Guest Mode I would be able to view the apps in my account such as Netflix. I get the message Invalid Pin. I tried entering his Pin number and get the same message. How does this thing work?   

[Strega2]

I've never used guest mode, but since the TV is yours now (I think?) then maybe life would be simpler if you put it on your account?

[RokuEmmanuel-D]

Hey, @Pete9!

Thanks for sharing this here!

It would be great to perform a factory reset on the Roku device for a fresh start. 

Here's how:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Advanced system settings
5. Select Factory reset
6. If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.
7. Follow the on-screen instructions

More tips? Click here!

Let us know if you need more help.

Roku Community Team