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hotrod03
Newbie

roku setup and system update

im trying to set up my roku LE and it keeps taking me to the language screen, after i click english, it starts system update. once system update is completed, it takes me straight back to the language screen and process restarts. not sure what to do?

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AvsGunnar
Community Streaming Expert

Re: roku setup and system update

@hotrod03 

If you are powering the Express LE from your TV, try plugging the cable into a USB charging adapter and plug into a wall outlet. (try using cell phone charging adapter 5volt, 1 amp).

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

makaiguy
Community Streaming Expert

Re: roku setup and system update

Here are a couple of other things to try.  They may not be universally successful, but they are at least worth a try.

Restart your router, even if other devices on the network are not having problems. When your router has completed its startup, try repeating your Roku setup.

Try using a different WiFi network to do the update - perhaps via a WiFi hotspot on your mobile phone or by taking it to a friend's house - and see if it will complete the startup. If successful, then redo the WiFi connection to use your intended WiFi network via Settings > Network > Set up connection.  Why this works, when it does, I haven't a clue.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: roku setup and system update

Thanks for posting here, @hotrod03!

If you’re still having trouble getting the device going, the final option would be to do a factory reset and start setting it up all over again.

Let us know if you need more help!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
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