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zeucqu2
Newbie

Help New Roku streaming stick 4k

When I hit the power button I get a display on my TV that types a 1 and if I hit it again it just repeatedly shows multiple 1's. I then get it on the Roku page when I have to input selected the correct hdmi port. The "111's" is looking on the antenna channel. What do I do? Thanks in advance, but this problem has me having to go to the TV and audio remotes, though it said the pairing was successful.

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RokuJohnB
Community Moderator
Community Moderator

Re: Help New Roku streaming stick 4k

Hi @zeucqu2,

Greetings from the Roku Community!

We want to investigate this issue you had with the Roku streaming stick 4K further. Could you send us a photo?

In the meantime, please ensure all cables are correctly plugged in and firmly attached.

Please keep us posted on what you find out.

Kind regards,
John

John
Roku Community Moderator
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