Roku setup

[Emg2]

We are in a RV and getting Roku overheating message, however we are watching over air TV. I don’t have hotspot on to access Roku. Why would this happen ? 

[RokuJohnB · Accepted solution]

Hi @Emg2,

Thanks for raising this concern directly to us, and welcome to the Roku Community!

We understand you're having a problem with your Roku device since it was showing an overheating message. We're happy to help. 

Your Roku streaming player may overheat if placed inside a cabinet or other enclosed space, especially with other electronic equipment.

1. Carefully unplug the power cable from your Roku player and allow it to cool down.
2. Find a cooler location for your Roku player; avoid placing the unit:

1. Inside a cabinet or other closed space;
2. On top of other electronic devices such as cable boxes, routers, or audio/video receivers;
3. In direct sunlight.

     3. Wait at least 10 minutes for your Roku player to cool down. Once cooled, plug the power cable back in and wait for the Roku player to power on. If you still see the above message or the Roku player shows a SOLID RED LIGHT, immediately unplug the power cable.

    4. Repeat step 3 one more time. If the problem persists, then you should stop using your Roku player.

If the problem still persists, please keep us posted.

Best regards,
John