Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuERey
Community Moderator
Community Moderator

Re: Missing Advanced Wireless Receiver on Streaming Stick

Jump to solution

Hi @jim1330,

A warm welcome to the Roku Community!

We can see that you are experiencing the same problem with your Roku Streaming Stick, and we would like to assist you. This issue may occur when your device is not receiving sufficient power. If you are powering the device using the USB port on your TV, we strongly recommend that you plug it into a power outlet to prevent any unnecessary behavior. If you have tried this setup and the issue still persists, please let us know so that we can proceed to the appropriate next step.

Regards,
Rey

ERey.
Roku Community Moderator
0 Kudos