Roku setup

[RokuERey]

Hi @jim1330,

A warm welcome to the Roku Community!

We can see that you are experiencing the same problem with your Roku Streaming Stick, and we would like to assist you. This issue may occur when your device is not receiving sufficient power. If you are powering the device using the USB port on your TV, we strongly recommend that you plug it into a power outlet to prevent any unnecessary behavior. If you have tried this setup and the issue still persists, please let us know so that we can proceed to the appropriate next step.

Regards,
Rey

[Swsidlo]

I am getting the message that the advanced wireless receiver is missing. Tried all the steps outlined and nothing works. 
what is the next step