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tampabebe
Newbie

Error code 003 during initial setup.

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During initial setup my streaming stick gives an 003 error. Happen with any wife network in connect to.

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Error code 003 during initial setup.

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Welcome, and thanks for posting here in the Roku Community, @tampabebe.

We understand that you're experiencing trouble setting up your Roku Device. We're here to help.

Please be advised that Error 003 means that your network connection is unstable. Even with a robust internet connection, speed or signal strength fluctuations can result in delays or errors. The number of devices connected to the network must also be considered, as it can impact overall performance. 

You might try...

  • Reboot your router by unplugging it from the power source for 60 seconds, then plug it back in.
  • Also, try an alternative internet connection, such as a Mobile Hotspot, to see if it improves your experience.

For additional information about improving your internet connectivity, visit this support article here: How to improve your Roku streaming device's Wi-Fi or wireless internet connection.

Let us know how it works.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Error code 003 during initial setup.

Jump to solution

Welcome, and thanks for posting here in the Roku Community, @tampabebe.

We understand that you're experiencing trouble setting up your Roku Device. We're here to help.

Please be advised that Error 003 means that your network connection is unstable. Even with a robust internet connection, speed or signal strength fluctuations can result in delays or errors. The number of devices connected to the network must also be considered, as it can impact overall performance. 

You might try...

  • Reboot your router by unplugging it from the power source for 60 seconds, then plug it back in.
  • Also, try an alternative internet connection, such as a Mobile Hotspot, to see if it improves your experience.

For additional information about improving your internet connectivity, visit this support article here: How to improve your Roku streaming device's Wi-Fi or wireless internet connection.

Let us know how it works.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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