Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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Uploaded5
Newbie

Re: No email for activation

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I have the same issue. I got it on my phone but not on my ROKU TV

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Uploaded5
Newbie

Re: No email for activation

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Hammer, did you ever get an activation code? If yes, please provide the instructions. I've been trying for 2days now with no luck.

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Uploaded5
Newbie

Re: No email for activation

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  • X00100WP4G1S 
  • [personal information removed]
  • Unable to retrieve activation code on the tv screen to activate tv.
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Kreed42
Reel Rookie

Linking to my email

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im trying to activate my new roku premier box but it won’t send a link code to my email. I’ve already got one on my email so what do I do now?

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renojim
Community Streaming Expert

Re: Linking to my email

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It can apparently take over an hour for the email to show up.  Make sure you check your spam folder.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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RokuDanny-R
Retired Moderator

Re: I didn't receive an Activation Code email.

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@TJT65 

Thanks for the post.

Just wanted to follow up with you regarding the issue you are experiencing. Did you end up getting an activation email to complete your setup? 

Customers have reported that they receive the activation email after an extended period of time.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Community Moderator
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RokuDanny-R
Retired Moderator

Re: No email for activation

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Hi everyone,

Thanks for the posts.

If you are unable to receive an activation email, please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
Kreed42
Reel Rookie

Re: Linking to my email

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I have checked it. I’ve been trying it since yesterday. 

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TJT65
Reel Rookie

Re: I didn't receive an Activation Code email.

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No, I still have not received the email with activation code.

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RokuDanny-R
Retired Moderator

Re: I didn't receive an Activation Code email.

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@TJT65 

Thanks for the update.

Please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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