Roku setup

[TJT65]

Sent you a PM

[Lyle]

Hello Danny,

I have not received an activation code email for my Roku Premiere. I have tried 4 times and searched all of my Gmail folders. 

[personal information removed]

Roku model: 3920X

Serial Number: K4309F10624

Thank you,

Lyle Foley

[alligatorhunter]

how do i get the roku code id 22509H168639 2961000195 sku#3810R please help thank you

[TJT65]

Any updates?  I sent a PM yesterday and haven't heard anything yet and still no email.

[RokuDanny-R]

@Lyle 

Thanks for the post.

Please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

[ett]

Only have one email account. How can I get code.  Maybe by text?

[ett]

Code not coming thru. Am not getting email with code. 

[cynsavo]

I couldn't input my email address in my TV. I have a Roku Premiere (8 29610 00294). Thanks.

Cynthia Savo

[personal information removed]

[RokuDanny-R]

@cynsavo 

Thanks for the post.

Can you please clarify what you mean by not being able to input your email address on your TV? Were you unable to pull up the keyboard? If so, have you tried pressing the OK button on your remote?

With more information we will be able to assist you further.

Thanks,
Danny

[jayz66ragtop]

I am having the same issue with a newly purchased Roku Ultra.  I have two other Roku devices that work flawlessly but the new one I enter my email and get nothing, waited over an hour.  For the heck of it I tried another email address with a different email provider and everything setup correctly but I don't want two different accounts so I deleted the temporary one I was testing with.  I noticed if I put in the email for my account and then go onto the Roku app it shows the new device but no details, I assume because the new device hasn't been activated so without the email I am stuck and not getting the email so stuck there too.