Roku setup

[brnzandgld]

This morning I tried to turn to horror channel saved on Roku TV, it didn't load.  now all I am getting is a TCL Roku TV display that keeps going off and on.  I unplugged the tv and also cable and I keep getting the same thing.  I can't watch TV

[brnzandgld]

Also, the remote will not work.  I can't turn tv off or on or change channels.  I replaced the batteries.  Light under tv keeps blinking.

[renojim]

That sounds like something you'll have to take up with TCL.

Where to get support for your Roku TV™ | Official Roku Support 

[RokuKariza-D · Accepted solution]

Hey @brnzandgld

Thanks for the post.

Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. With that being said, we'd recommend following @renojim's suggestion posted above. 

All the best,
Kariza

[brnzandgld · Accepted solution]

With the help of Xfinity (Comcast cable), I was able to fix the problem.  I was on the phone with them for an hour trying out different things.  XFinity asked if there was a reset button on the TV.  After finding that I reset the TV a couple time and the TV reset itself.  I had to reenter things but the TV is now working.