Avaxint
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08-24-2023
09:02 AM
Can't delete a defective app
Acorn TV app won't run. I would like to delete it and re-install, but there is no delete option offered.
1 REPLY 1
RokuJechealR
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08-24-2023
10:55 AM
Re: Can't delete a defective app
Hi @Avaxint,
Thanks for your first post here in the Roku Community!
We understand that you have a query about removing and reinstalling a channel. Please be advised that if you are removing a subscription channel billed to your Roku account, you must cancel the subscription before you see the Remove Channel option. For help identifying this type of subscription channel, visit our support article here.
Moreover, make sure to restart your Roku device before adding back the Acorn TV app.
Please keep us posted, and we'll continue assisting from there if needed.
All the best,
Chel
Jecheal R.
Roku Community Moderator
Roku Community Moderator