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Activation issues- flashing various screens

got as far as connecting to wifi. Now it is flashing various activation screens about one second at a time. I reset router and disconnected/reconnected power to stick. Also switched hdmi ports 

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3 REPLIES 3
RokuJohnB
Community Moderator
Community Moderator

Re: Activation issues- flashing various screens

Hi @Teleshredder,

Greetings from the Roku Community!

We will be more than happy to take a closer look into this issue that you're experiencing with your Roku device. Could you please send us a photo or video of your running problem? What error message or code are you getting after trying to connect to your network?

With detailed information, we will be able to assist you further.

Thanks,

John

John
Roku Community Moderator
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Diana9
Newbie

Re: Activation issues- flashing various screens

  • My screen is flashing. I took a video but where do I attach the video to this message
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RokuJanadeeK
Community Moderator
Community Moderator

Re: Activation issues- flashing various screens

Hi @Diana9,

Welcome, and thank you for posting here in the Roku Community.

To send a video clip, you can upload it via Google Drive and send us the link. This will be very helpful for our team to fully review the issue. Also, could you tell us the steps you have taken so far? If you're unable to navigate within the TV, we would recommend that you perform a reset on the TV to set it back to default.

Please keep us posted so we can continue assisting.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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