Roku setup

[JS2024]

English. Lets me select wireless network.  2 green checks for wireless network.  Says it has a software update.  Loads 100% and restarts.  Then it repeats the process again.  I have already hit the RESET button once and tried it.  same results. 

[AvsGunnar]

@JS2024 

May be a power supply issue.  If currently using TV USB port for power, try using a wall power adapter. (any 5volt, 1amp USB cell phone charging adapter should work).

[JS2024]

Already plugged into a wall outlet.

[AvsGunnar · Accepted solution]

@JS2024 

Have you tried using a different/new power adapter?  Not all charging adapters are the same.  When Roku originally provided adapters with their devices (and replacement adapters offered on  https://www.roku.com/products/accessories/roku-micro-usb-power-adaptor) provides the specs needed.

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If you can rule out the power supply as an issue, possible something got corrupted during the update process.  If so, then likely warranty replacement is needed.  If store on non-Roku online purchase, return/exchange it.  If purchased through Roku, then this Support Article explains return/exchange process. https://support.roku.com/article/208757058

[JS2024]

Changing the power supply worked.  Thank you

[AvsGunnar]

@JS2024 

Good to hear.  Appreciate the update. 👍