Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
GBMB
Newbie

Activate your Roku link does not work

Jump to solution

I bought a used rca Roku tv.  I factory reset it, and I do not get a QR code just a roku.com/link with a code.  When I type in the link on my computer the website says an unexpected error occurred and I can not type in the code.  What are we doing wrong?  We have several rokus with no problem .

Thanks 

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
renojim
Community Streaming Expert

Re: Activate your Roku link does not work

Jump to solution

Roku no longer uses that method and the link no longer functions.  You may be able to update the firmware in the TV via a flash drive and then activate it using the current method, but I can't say for sure.

Roku | TV USB Updater

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Activate your Roku link does not work

Jump to solution

Roku no longer uses that method and the link no longer functions.  You may be able to update the firmware in the TV via a flash drive and then activate it using the current method, but I can't say for sure.

Roku | TV USB Updater

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.