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07-11-2024
02:09 PM
I bought a used rca Roku tv. I factory reset it, and I do not get a QR code just a roku.com/link with a code. When I type in the link on my computer the website says an unexpected error occurred and I can not type in the code. What are we doing wrong? We have several rokus with no problem .
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renojim
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07-12-2024
01:28 PM
Roku no longer uses that method and the link no longer functions. You may be able to update the firmware in the TV via a flash drive and then activate it using the current method, but I can't say for sure.
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renojim
Community Streaming Expert
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07-12-2024
01:28 PM
Roku no longer uses that method and the link no longer functions. You may be able to update the firmware in the TV via a flash drive and then activate it using the current method, but I can't say for sure.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.